<aside> 💡
Hej, I’m Ngoc Norah Vo.
I study how people learn, individually across the lifespan and collectively in organisations, and I design learning experiences and technology that support it.
UX researcher and learning experience designer with 9+ years of cross-cultural research experience in Vietnam and Sweden, now studying Human-Computer Interaction at the University of Siegen.
Research interests: how do we enable and motivate adult learning in different life transition (senior worker with AI adoption, retirees to older adults’ digital learning); how organisations, institutions can design and support the learning curve for knowledge transfer and successful ageing society.
🌍 Siegen, Germany · working across markets and cultures
LinkedIn: linkedin.com/in/nvo412 · Email: [email protected] · Resume: HERE
</aside>
<aside> 🧭
Research statement: how older adults learn and create digitally, and how organisations learn
My research direction on one page: the question, sub-questions, planned methods and status of my project on older adults’ digital learning and participation in Vietnam, and my next direction on senior workers, AI and knowledge transfer.
</aside>
<aside> 📌
Narrative review: digital literacy among older adults in India, Iran and Vietnam
Group coursework · literature review · writing sample
</aside>
<aside> 📌
Delayed trains in Germany: how travellers cope when information breaks down
Interview study · sampling design · CSCW
</aside>
<aside> 📌
Master's thesis: how organisations learn to generate customer intelligence
Multiple-case study · organisational learning · 2019
</aside>
<aside> 📌
Der Die Das Duell: a two-player game for learning German articles
Live prototype · CSCL · game-based learning · rapid prototyping
</aside>
<aside> 📌
Redesigning a digital marketing course around hands-on projects
50 students · 100% hands-on project · LX research
</aside>
<aside> 📌
A self-paced workbook for learning brand voice with AI
Adult learning design · two tracks · prompt design
</aside>
<aside> 📌
Cutting class-performance reporting from 30 minutes to 1
Looker Studio dashboard · data analysis · insight storytelling
</aside>
<aside> 📌
From a global survey report to a self-serve insight tool
Process diagram · usability testing · UX research and design
</aside>
<aside> ✍️
Writing: selected pieces in English
Translated excerpts from my Vietnamese newsletter on ageing, adult language learning and visual storytelling, each with a note on why it matters for my work.
</aside>