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Description: A global quantitative study on everyday life practices at home produced a rich report that colleagues found hard to navigate and apply. I defined the concept for a self-serve insight tool for users with different levels of data skill, sketched mock-ups, and tested them with users to simplify navigation and make key insights accessible.
Skills: UX Research · UX Design
Tools: PowerPoint · Miro · Teams
My role: Project manager and concept lead; the tool was built by a data scientist and a Power BI developer.
Impact: [add, if you have a measure or example of use]
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Company data and screens are withheld. This diagram shows the process, not the content.
flowchart LR
A["Global survey report<br>from the research agency"] --> B["Needs of insight users:<br>data-savvy colleagues, customer support,<br>designers, global and local teams"]
B --> C["Sketch mock-ups<br>in Miro"]
C --> D["Usability tests:<br>ease of use, reading the numbers,<br>importance of each piece of information"]
D --> E["Refine the concept"]
E -.-> C
E --> F["Build with a data scientist<br>and a Power BI developer"]
F --> G["Next: feedback from<br>local market teams"]
What changed after testing: [add 2 or 3 design decisions that testing led to, described without confidential content.]
Status: the project was not fully completed when I left; the next step was to gather feedback from local market teams.
User feedback
User feedback hosted and facilitated on a Miro board.
Clustered feedback
Feedback clustered and processed on a Miro board.